Terms of Service

1. Definitions

• "Service" — the Stash web application, APIs, and related software made available by us through our website + sub-domains.
• "Account" — the credential set you use to sign in to the Service, identified by the email address from your OAuth provider.
• "Tenant" — a logical workspace within the Service containing one or more user accounts, all household-inventory data, and quota limits.
• "User Content" — any data you upload, post, or otherwise transmit through the Service: photographs, item names, notes, tags, room layouts, floorplans, audit history, etc.
• "AI Output" — content generated by the Service's AI features (item detection, tag suggestions, box matching, label-art generation) from your User Content.
• "Subscription" — a recurring paid plan you purchase to access elevated quotas + features.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is greater) to create an Account or purchase a Subscription. By using the Service you represent that you meet this requirement and that you have the legal capacity to enter into these Terms. The Service is not designed for use by children and we do not knowingly collect information from individuals under 18.

3. License grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal or business household-inventory purposes during the term of your Account. All rights not expressly granted are reserved.

4. Your account + security

You are responsible for safeguarding your sign-in credentials + any API tokens you mint inside the Service. You agree to notify us promptly at support@stash.swampcats.life of any unauthorized access. We may suspend or terminate Accounts that we reasonably believe are compromised or operated in violation of these Terms.

5. Subscriptions, fees, and taxes

1. Pricing. Current pricing is published at /about/pricing. We may modify pricing for future billing cycles with at least 30 days' written notice to the Account email. Existing prepaid periods are honored at the prior rate.
2. Billing. Subscriptions are billed in advance on a recurring basis through our payment processor, Stripe, Inc. We do not store payment-card details directly.
3. Auto-renewal. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.
4. Taxes. All fees are exclusive of applicable taxes (sales, use, VAT, GST, withholding). Stripe collects and remits applicable taxes on our behalf based on your billing address at the time of purchase.
5. Cancellation + refunds. Cancellation and refund terms are described in our refund policy, which is incorporated into these Terms by reference.
6. Failed payment. If a charge fails, we may suspend access to paid features. Repeated failure may result in downgrade to the Free tier; your User Content is retained at Free-tier quotas.

6. User Content

1. Ownership. You retain all rights, title, and interest in your User Content. These Terms do not transfer any ownership of your data to us.
2. License to us. You grant Stash-Staging-Env a worldwide, royalty-free, non-exclusive license to host, copy, transmit, display, and process your User Content solely as necessary to provide, secure, back up, and improve the Service for you and the Tenants you authorize. This license terminates when you delete the User Content or your Account (subject to backup retention windows disclosed in our Privacy Policy).
3. Sub-processors. We use the third-party sub-processors listed at /about/sub-processors to deliver the Service. By submitting User Content, you authorize us to share it with those sub-processors as necessary for the purposes disclosed there.
4. Your representations. You represent that you own or have all necessary rights to your User Content and that it does not violate the rights (intellectual property, privacy, publicity, or otherwise) of any third party.

7. Acceptable use

You agree not to use the Service to:

• Catalogue contraband, illegal goods, stolen property, or items prohibited by law.
• Upload content that infringes intellectual-property, privacy, publicity, or other rights of third parties.
• Upload content depicting illegal sexual conduct, child sexual abuse material, or content that violates applicable laws.
• Attempt to access another Tenant's data without authorization.
• Reverse-engineer, decompile, or attempt to derive the source code of the Service, except as expressly permitted by applicable law.
• Use the AI features to generate content that violates the acceptable-use policies of the upstream model providers (currently Google Gemini and Anthropic Claude).
• Probe, scan, or load-test our infrastructure without prior written consent.
• Resell, sublicense, or commercially exploit the Service or AI Output outside the scope of the license granted in Section 3.
• Interfere with the operation of the Service or other users' enjoyment of it.

We may suspend or terminate access for violations. Suspensions are documented in your audit log and trigger an email to the Account address with the reason.

8. AI features

AI Output is generated by probabilistic models and may be inaccurate, incomplete, or unsuitable for your needs. You are solely responsible for reviewing AI Output before relying on it or incorporating it into your inventory. We do not warrant the accuracy, completeness, or fitness for any particular purpose of AI Output. Upstream model providers' terms apply to your use of those services through us.

9. Intellectual property

The Service, including all software, designs, graphics, text, and trademarks (other than User Content and AI Output), is and remains the exclusive property of Stash-Staging-Env and our licensors. These Terms grant you no ownership interest in the Service. All rights not expressly granted are reserved.

10. Feedback

If you submit suggestions, feature requests, bug reports, or other feedback ("Feedback") through the in-app feedback widget or otherwise, you grant us a perpetual, irrevocable, royalty-free license to use the Feedback for any purpose without obligation to you. Don't send Feedback that you don't want us to use freely.

11. Privacy + data protection

Our handling of personal data is described in the Privacy Policy, which is incorporated into these Terms by reference. Where applicable data-protection law (GDPR, CCPA, similar) requires a separate data-processing addendum, contact us at support@stash.swampcats.life to execute one.

12. Third-party services

The Service integrates with third-party services (identity providers, AI APIs, payment processor, backup storage — listed at /about/sub-processors). We are not responsible for the acts or omissions of third-party providers, and your use of those services through the Service is subject to their respective terms.

13. Disclaimers

THE SERVICE AND ALL AI OUTPUT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI OUTPUT WILL BE ACCURATE.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL STASH-STAGING-ENV BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions don't allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.

15. Indemnification

You agree to defend, indemnify, and hold harmless Stash-Staging-Env and its officers, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your User Content, (b) your violation of these Terms or applicable law, or (c) your infringement of the rights of any third party. We will provide prompt notice of any such claim and reasonable cooperation in the defense, at your expense.

16. Termination

1. By you. You may terminate your Account or cancel a Subscription at any time per the refund policy.
2. By us. We may suspend or terminate your Account or access to any part of the Service immediately if we reasonably believe you have violated these Terms. We may also terminate any Subscription on at least 30 days' written notice for any reason.
3. Effect. On termination, your right to access the Service ends. We will retain your User Content according to the retention windows described in the Privacy Policy, after which we will delete it from production systems and backups.
4. Survival. Sections 6 (User Content licenses), 9 (IP), 10 (Feedback), 13 (Disclaimers), 14 (Liability), 15 (Indemnification), 18 (Governing law), and this Section 16(d) survive termination.

17. Modifications

We may modify these Terms from time to time. Material changes will be communicated to the Account email at least 30 days before the effective date. Non-material changes (typos, clarifications, links) take effect on posting. Continued use after the effective date of any modification constitutes acceptance.

18. Governing law + venue

These Terms are governed by the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict-of-laws principles. The federal and state courts located in Suffolk County, Massachusetts have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to the personal jurisdiction and venue of those courts.

Nothing in this Section prevents either party from seeking injunctive relief in a court of competent jurisdiction to protect its intellectual-property rights.

19. Export control + sanctions

The Service is controlled and operated from the United States. You represent that you are not located in, or a national or resident of, any country or region subject to U.S. embargoes or trade restrictions (including the Office of Foreign Assets Control's "Specially Designated Nationals" list), and you agree not to use the Service in violation of U.S. export control or sanctions laws.

20. Force majeure

Neither party will be liable for failure to perform any obligation under these Terms (other than payment obligations) when the failure is caused by circumstances beyond reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, governmental action, internet or utility outages, or labor disputes.

21. Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent; any attempted assignment without consent is void. We may assign these Terms freely, including in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets.

22. Miscellaneous

1. Entire agreement. These Terms (together with the Privacy Policy, refund policy, and any DPA executed between the parties) constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.
2. Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect. The unenforceable provision will be replaced with an enforceable provision that best reflects the original intent.
3. Waiver. Failure to enforce any provision does not constitute a waiver of future enforcement of that or any other provision.
4. No third-party beneficiaries. These Terms do not create any third-party beneficiary rights.
5. Headings. Section headings are for convenience only and have no legal effect.

23. Contact

Questions about these Terms can be directed to support@stash.swampcats.life. For legal notices please include "[LEGAL]" in the subject line so we route them appropriately.